Status " Payment is expected" on Aliexpress - What is this status, how fast he is updated, what to do if I paid, but did not change the status?
Those who are just starting online shopping on Aliexpress There are many questions. In this article we will talk about why immediately after payment continues to highlight the information in the order " Payment is expected"And whether to worry about this.
So, if you paid payment during the global sales period, such as, for example, a bachelor's day in China November 11, or in " Black Friday"Or in the first half of the day on Fridays, environments and, of course, Mondays, when sellers throw goods to the category" Last Minutes» With a price from 0.1 to $ 1.
That at this point, millions of customers are paid and not surprising that the system sometimes fails.
In the standard situation, the payment passes in this way:
- You enter data to the payment online service and confirm the payment;
- The payment service sends a request to the Visa / MasterCard payment system;
- The payment system sends a request to the bank in which the card was opened and serviced;
- The bank confirms all data and sends money that undergoes the same scheme for which the request was sent;
- Money receives payment service and lists to the account Alikespresson which they are stored before confirmation or challenge the order by the client.
Usually this difficult procedure is held for a few minutes, and while you are returning to the buyer's office on AliexpressThe information is updated and information is displayed that the payment is carried out and is checked.
Information about the expense payment in the Aliexpress personal account
But at the moments when the system is overloaded. Payment is expected»It can be displayed from an hour to three days.
What if you paid, and information about this in the buyer's office did not appear:
- Go to the personal account of the bank of the serving card or call back to the bank and make sure that the payment is successfully written off from the card;
- If information on the write-off is not displayed in the Personal Account - again, call back to the bank and clarify whether the payment has passed (it is possible to problems on the bank side) and if not successful, repeat again;
- If the payment is successful, wait for a few hours and then check again if the information was updated;
- If the information has not been updated - to write support for Aliexpress.
In any case, you should not worry, because the order is already in the Personal Account, and therefore the seller's goods are reserved for the next few days. Even if this payment is unsuccessful, the money return to your account, and you can pay for the order again.
We told about all the intricacies regarding the status of the order " Payment is expected"And now you, like experienced buyers, will not worry, seeing this status after payment. And in conclusion, we want to add information about the new section on Aliexpress — Tmall.in which goods are collected with breathtaking discounts!